Partner Onboarding

The Problem

Why does this extension exist?

Roaming partnerships are the lifeblood of EV network growth. But the traditional partner onboarding process is painful: email exchanges, manual credential setup, OCPI version negotiation, and weeks of back-and-forth. The Partner Onboarding extension automates this entirely.

The Solution

What you get

Self-service partner portal: partners register, submit credentials, and initiate OCPI handshake without your involvement
OCPI 2.1.1 to 2.3.0 support: automatically negotiate the correct OCPI version with each partner
Credential management: store, rotate, and revoke partner credentials securely
Partner health monitoring: real-time status of every OCPI connection - online, degraded, or offline
Automated testing: run OCPI compliance tests against new partners before going live
Partner analytics: sessions, CDRs, revenue, and errors per partner
Multi-role support: CPO-eMSP, Hub-CPO, Hub-eMSP, eMSP-eMSP - any OCPI topology

🎯 Who is this for?

Roaming hubs, CPOs building eMSP partnerships, and eMSPs connecting to CPO networks. Essential for any operator managing multiple OCPI connections.

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🔌 Modular by design

Enable or disable per tenant. Pay only for what you use. All marketplace integrate seamlessly.

Key Capabilities

Everything included

Self-Service Onboarding

Partners register via a web portal, submit their OCPI credentials, and initiate the handshake. No email exchanges, no manual setup.

OCPI 2.1.1 / 2.2 / 2.2.1 / 2.3.0

Automatically negotiate the correct OCPI version with each partner. Support different versions simultaneously for maximum compatibility.

Credential Management

Store, rotate, and revoke partner credentials securely. Full audit trail of all credential changes.

Partner Health Monitor

Real-time status of every OCPI connection. Instant alerts when a partner connection degrades or goes offline.

Automated Testing

Run OCPI compliance tests against new partners before going live. Catch integration issues before they affect real drivers.

Partner Analytics

Sessions, CDRs, revenue, and errors per partner. Know which partnerships are performing and which need attention.

Use Cases

See it in action

How operators around the world can use this extension to solve real problems and grow their business.

New partner onboarded in 15 minutes

A new eMSP wants to connect to a CPO network. They visit the partner portal, enter their OCPI 2.2.1 credentials, and click Connect. The system runs the OCPI handshake, validates the connection, and the partnership is live in 15 minutes.

Partner connection degraded — alert sent

At 14:23, the OCPI connection to Partner B starts returning errors. The health monitor detects the degradation and sends an alert to the operations team within 60 seconds. The team contacts Partner B and the issue is resolved in 45 minutes - before any driver is affected.

Partner analytics reveals underperforming connection

Monthly partner analytics shows Partner C has a 12% CDR rejection rate - much higher than the 0.5% average. The operations team investigates and finds Partner C is sending CDRs with incorrect tariff references. They notify Partner C and the issue is fixed.

Simulated Case Study

Roaming hub onboards 23 new partners in one month with self-service portal

A roaming hub was manually onboarding new OCPI partners - a process taking weeks per partner involving email exchanges, manual credential setup, and testing. After enabling the Partner Onboarding extension with a self-service portal, the hub onboarded 23 new partners in one month. Average onboarding time dropped from weeks to hours or minutes. The operations team freed from manual onboarding focused on partner support and business development.

Partners onboarded in 1 month

2 hours

Average onboarding time

-95%

Onboarding time reduction

Manual credential setups