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Digital Twin

A real-time digital replica of your entire charging infrastructure - simulate changes, predict failures, and optimise operations before touching real hardware.

The Problem

Why does this extension exist?

Making changes to live charging infrastructure is risky. A misconfigured OCPP setting can take a charger offline. A tariff change can cause billing errors. A firmware update can break compatibility. Digital Twin lets you test every change in a simulated environment before deploying to production.

The Solution

What you get

  • Real-time digital replica of all chargers, locations, and sessions
  • Simulation environment: test OCPP commands, tariff changes, and firmware updates before deploying
  • Failure prediction: simulate failure scenarios and test recovery procedures
  • Capacity planning: simulate adding new chargers or locations to predict impact on grid and revenue
  • Training environment: train new operations staff on the digital twin without risk to production
  • Change management: test configuration changes on the digital twin before applying to production
  • Historical replay: replay any past period to understand what happened and why
🎯 Who is this for?

CPOs managing large charger networks, operators preparing for rapid expansion, and any business wanting to reduce operational risk from infrastructure changes.

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🔌 Modular by design

Enable or disable per tenant. Pay only for what you use. All marketplace integrate seamlessly.

Key Capabilities

Everything included

Real-Time Digital Replica

A real-time replica of your entire charging infrastructure. Every charger, every session, every configuration - mirrored in the digital twin.

Simulation Environment

Test OCPP commands, tariff changes, and firmware updates in the digital twin before deploying to production. Zero risk to live operations.

Failure Simulation

Simulate failure scenarios: what happens if the grid connection drops? What if 30% of chargers go offline simultaneously? Test your recovery procedures.

Capacity Planning

Simulate adding 20 new chargers to a location. What is the impact on grid capacity? On revenue? On queue times? Know before you invest.

Training Environment

Train new operations staff on the digital twin. They can make mistakes, test commands, and learn the system without any risk to production.

Historical Replay

Replay any past period to understand what happened and why. Investigate incidents, identify patterns, and improve procedures.

Use Cases

See it in action

How operators around the world can use this extension to solve real problems and grow their business.

Firmware update tested on digital twin before deployment
A CPO wants to update firmware on 80 chargers. They deploy the new firmware to the digital twin first. The simulation reveals a compatibility issue with their OCPP 1.6 configuration. They fix the issue before deploying to production. Zero charger downtime.
New operations staff trained on digital twin
A CPO hires 3 new operations staff. Instead of learning on live chargers, they spend their first week on the digital twin: sending OCPP commands, handling simulated faults, testing recovery procedures. They are productive from day 1 without any risk to production.
New location planned with digital twin
A CPO is considering adding 10 fast chargers to a new location. They model the location in the digital twin: grid capacity, expected sessions per day, revenue projection, queue times at peak. The simulation shows the location will be profitable within 8 months.
Simulated Case Study

CPO prevents 3 production incidents per month with Digital Twin testing

A CPO was experiencing 3-4 production incidents per month caused by configuration changes, firmware updates, and OCPP command errors. After enabling Digital Twin, all changes are tested in the simulation environment first. In the 6 months since enabling Digital Twin, production incidents caused by configuration changes dropped from 3.2 per month to 0.3 per month:  a 91% reduction.

-91%
Configuration incidents
0.3/month
Incidents after Digital Twin
100%
Changes tested before deploy
0
Production incidents from firmware

Test before you deploy — protect your live operations.

Talk to our team and see this extension in action with a personalised demo.